What Is Covered
- Manufacturing defects in materials and workmanship.
- Structural failure under normal towing use within rated limits.
- Hardware defects from original included components.
What Is Not Covered
- Damage from overload, collision, misuse, or improper installation.
- Normal cosmetic wear, surface scratches, and finish aging.
- Unauthorized modifications, drilling, or non-approved adapters.
How To File A Claim
- Collect purchase details: order number, purchase date, and product model.
- Take clear photos showing the issue and full hitch assembly context.
- Submit the claim form below with towing setup and vehicle info.
- Our team reviews and responds with next steps or replacement details.